Shipping Information

Thank you for supporting Vie La Publishing! As a small independent publishing house, every order means the world to us. We carefully prepare each shipment to ensure your books arrive safely.

Processing & Shipping Times

Ebooks

Delivered immediately to your inbox through BookFunnel after purchase.

Preorders

Preordered books ship on or shortly after their advertised release dates.

Paperback Editions

• Standard paperbacks: Typically ship within 1 week.
• Signed paperbacks: Usually ship within 7 business days.

Hardcover Editions

• Standard hardcovers: Please allow 2–4 weeks for processing, plus approximately 2 weeks for international transit from our printing partner.
• Signed hardcovers: Typically ship within 7 business days when in stock.

Special Collector Editions

Our collector editions are handcrafted in limited quantities and may require additional production time. Unless otherwise stated on the product page, please allow 4–6 weeks for shipment after purchase.

International Orders

International customers are responsible for any customs duties, VAT, taxes, or import fees required by their country.

Multiple Shipments

To help get your books into your hands as quickly as possible, orders containing items with different release dates or production timelines may be shipped separately.

For example:

• An in-stock paperback may ship immediately.
• A preorder will ship when it releases.
• A special collector edition will ship once production is complete.

You'll receive a tracking email for each shipment.

Address Changes

Please ensure your shipping address is up to date before your order ships. If you move before your order is fulfilled, please contact us as soon as possible. We cannot guarantee address changes once an order has entered processing or has been shipped.

Tracking Your Order

You'll receive a tracking email as soon as your order ships.

If your tracking appears delayed or you have questions about delivery, please contact us, and we'll be happy to help investigate.

Lost in Transit

If your tracking has not updated for an extended period or appears to be lost while in transit, please contact us. We'll work with the shipping carrier to investigate and determine the best course of action.

Missing or Damaged Shipments

Please inspect your order upon arrival and report any missing or damaged shipments within 30 days of the carrier's marked delivery date.

While we'll always do our best to assist, shipping carriers have limited claim windows, and we may not be able to replace or reimburse orders reported after that period.

Because many of our collector editions are produced in limited printings, replacement copies may not always be available once a printing has sold out.

Returned Shipments

If a package is returned to us due to an incorrect address, failed delivery attempts, or being unclaimed, we'll gladly reship it. Additional shipping charges may apply.

Questions? We're always happy to help. If you have any questions about your order, please don't hesitate to contact us.